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2018 Honda Odyssey Owner’s Manual — Reporting Safety

SAFETY INFORMATION

Defects

In the U.S.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc.

If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at

1-888-327-4236

or TTY:

1-800-424-9153

go to Open Web Page; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC 20590. You can also obtain other information about motor vehicle safety from Open Web Page.

In Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada, Inc. and you may also inform Transport Canada.

If Transport Canada receives similar complaints, it may open an investigation. If it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada, Inc.

To contact Transport Canada's Defect Investigations and Recalls Division, you may call 1-800-333-0510 For more information on reporting safety defects or about motor vehicle safety, go to Open Web Page.
Related topics:
  • Important Safety Information
  • Safety Label Locations
  • Safety Precautions

All 2018 sections

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